Protect Yourself from Cleaning Scams!
How to Protect Yourself From Cleaning Scams: What Every Homeowner Should Know
How to Protect Yourself From Cleaning Scams: What Every Homeowner Should Know
Hiring a cleaning service should give you peace of mind—not headaches! Unfortunately, with so many options out there, it's easier than ever to fall victim to cleaning scams that waste your money and damage your trust.
From companies that advertise prices too good to be true, to scams that lock you into confusing monthly contracts, or even businesses run from afar outsourcing to unvetted workers, the risks are real. But knowing the warning signs puts you in control.
Here’s what you need to know to protect yourself—and your home.
The Outsourced Cleaning Scam: When “Cheap” Means Risky
The Outsourced Cleaning Scam: When “Cheap” Means Risky
Some cleaning companies advertise dirt-cheap rates, but behind the scenes, they're just middlemen operating remotely—sometimes even from outside the country. They find contract workers through online gig sites or classifieds, with little vetting or quality control.
Why this matters:
The people cleaning your home may be untrained, uninsured, or unprofessional. There's no guarantee of consistent quality or safety, and if something goes wrong, the company may be unreachable or refuse responsibility.
How to protect yourself:
- Look for a local business with a physical office and clear contact info.
- Ask if cleaners are employees or contractors and if they're background-checked.
- Request proof of insurance and bonding.
- Read reviews to ensure consistent service and trustworthy staff.
- Be skeptical of prices that seem too low and vague company details.
The “Prices Too Low to Be True” Scam: The Bait-and-Switch Trap
The “Prices Too Low to Be True” Scam: The Bait-and-Switch Trap
You've seen the ads: “Whole-house clean for $49!” or “Deep clean starting at $75!” Tempting, right? But once the cleaner arrives, surprise fees appear for “extra” rooms, appliances, baseboards, or deep-cleaning tasks. Suddenly, the cost skyrockets, often exceeding what a reputable company would charge upfront.
Why this happens:
These companies use low prices as a hook. They don't include everything in the initial offer, so they upsell or add fees once inside your home.
How to protect yourself:
- Always get a detailed, written estimate before booking.
- Ask exactly what's included and what counts as extras.
- Avoid deals that sound too good to be true—they usually are
The Monthly Fee / Recurring Charge Scam: Trapped in a Contract
The Monthly Fee / Recurring Charge Scam: Trapped in a Contract
This scam convinces homeowners to sign up for low-cost weekly or monthly cleaning contracts, but hides complex cancellation policies or hefty fees in fine print. Some companies keep charging after you've stopped the service or tried to cancel, making it difficult to get your money back.
What to watch for:
- Pressure to sign contracts quickly.
- Vague or confusing cancellation policies.
- Deposits or recurring payments via methods that are hard to dispute.
- Poor customer service when trying to cancel or resolve billing issues.
How to protect yourself:
- Read contracts carefully before signing.
- Clarify cancellation terms and fees upfront.
- Use credit cards or payment methods with dispute protections.
- Get written confirmation of cancellations.
How to Stay Safe When Hiring a Cleaning Service
✔️ Check the company's website, reviews, and Google Business Profile.
✔️ Ask for proof of insurance and bonding.
✔️ Get detailed pricing and scope of work in writing.
✔️ Use payment methods that offer buyer protection.
✔️ Trust your instincts—if something feels off, it probably is.
Why Platinum Cleaning Is Your Scam-Free Choice
Why Platinum Cleaning Is Your Scam-Free Choice
At Platinum Cleaning, honesty and transparency are our cornerstones. With over 30 years of experience, we provide clear, upfront pricing with no hidden fees, professional cleaners you can trust, and full insurance coverage. Our satisfaction guarantee puts you in control—no confusing terms or surprise charges.
When you choose Platinum Cleaning, you're choosing peace of mind and a truly clean home.
